1.1 These terms and conditions govern the use of 12X Limited’s money transfer services (referred to as “Service” hereinafter). By using our Service, you agree to be bound by these terms and conditions.
1.2 Please read these terms and conditions carefully before using our Service. If you do not agree with any part of these terms and conditions, you should not use our Service.
2. Service Description
2.1 12X Limited offers money transfer services to enable individuals and businesses to send and receive funds internationally.
2.2 The Service may include but is not limited to online transfers, mobile applications, in-person transfers, and other related services.
3. Registration and User Account
3.1 To use our Service, you must register and create a user account. You agree to provide accurate and complete information during the registration process.
3.2 You are responsible for maintaining the confidentiality of your account information and password. Any actions taken using your account will be considered your responsibility.
4. Transaction Fees and Exchange Rates
4.1 Transaction fees and exchange rates are subject to change at our discretion. You will be informed of the applicable fees and exchange rates before confirming a transaction.
5. Transaction Limits
5.1 We may impose transaction limits based on various factors, including security, identity verification, and legal requirements.
6. Privacy and Security
6.1 We take your privacy and security seriously. Our Privacy Policy outlines how we handle your personal information. By using our Service, you agree to our Privacy Policy.
7. Cancellation and Refunds
7.1 You may cancel a transaction before it is processed. Cancellation requests must be submitted promptly.
7.2 Refunds are subject to the terms and conditions of the recipient’s location and may not be guaranteed.
8. Compliance with Laws
8.1 You agree to comply with all applicable laws and regulations when using our Service. This includes but is not limited to anti-money laundering and anti-terrorism laws.
9. Disclaimers
9.1 12X Limited is not responsible for any errors, delays, or interruptions in the transmission of funds, and we make no warranties regarding the reliability or accuracy of the Service.
10. Termination of Service
10.1 12X Limited reserves the right to terminate or suspend the Service at any time, with or without notice.
11. Changes to Terms and Conditions
11.1 We may update these terms and conditions at our discretion. You will be notified of any changes, and it is your responsibility to review and accept the updated terms and conditions.
12. Contact Information
12.1 For any questions or concerns related to our Service, please contact our customer support at [Contact Email/Phone].
13. Governing Law and Jurisdiction
13.1 These terms and conditions are governed by the laws of [Your Jurisdiction]. Any disputes arising from or related to these terms and conditions will be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].
By using 12X Limited’s money transfer services, you acknowledge that you have read, understood, and agreed to these terms and conditions. These terms and conditions constitute a legal agreement between you and 12X Limited